Frequently Asked Questions
Everything you need to know about our premium trousers and heritage-inspired apparel.
How do I determine my correct size in Casatlantic trousers?
Our trousers follow a vintage-inspired cut. We recommend using our detailed size guide located on each product page and measuring a pair of trousers you already own to compare the waist and rise measurements.
Where do you ship from and what are the delivery times?
All orders are dispatched from our warehouse in Casablanca, Morocco. International shipping typically takes 3-7 business days via our express courier partners.
What is your return and exchange policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund or exchange.
Are duties and taxes included in the price?
For orders within the EU and UK, duties are generally included. For other international destinations, customers may be responsible for local import duties and taxes upon arrival.
How should I care for my Casatlantic garments?
To preserve the quality of our heavy cotton twills and linens, we recommend washing at 30°C and hanging to dry. Avoid tumble drying to prevent shrinkage and maintain the integrity of the fabric.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.